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Post Tagged with: "Self Managed Employee"

Knowledge Worker: SME as LCS

Knowledge Worker: SME as LCS

If you read last month’s column, you know that “SME” refers to “self-managed employee.” In the title of this month’s column, “LCS” stands for “living control system,” a term coined by William T. Powers. This column takes a look at SMEs as living control systems, and it uses a model of human behavior based on Powers’ perceptual control theory (PCT) to do so.

Knowledge Worker: There Is a New SME in Town

Knowledge Worker: There Is a New SME in Town

A long, long time ago, in a place far, far away, known as “the industrial era,” management had things pretty well under control. Work was materials based, and working–for legions of people–involved interactions with tools and materials to produce tangible results known as “products.” Working was a highly visible, physical activity, and the “one best way” could be identified and prescribed in advance in the form of a prefigured, linear, manual procedure.