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Post Tagged with: "Quality Control"

Tales From the Field: A Needs Assessment on Quality Control and Performance Issues at a Manufacturing Company

Tales From the Field: A Needs Assessment on Quality Control and Performance Issues at a Manufacturing Company

Our needs assessment incorporated elements of both a knowledge and skills assessment and job and task analysis (Gupta, Sleezer & Russ-Eft, 2007) and used Gilbert’s Behavior Engineering Model (BEM; 1996) and Langdon’s Language of Work (LOW; 2000).