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Evidence-Based Onboarding

Evidence-Based Onboarding

As we all know, people make organizations successful or unsuccessful. Your employees are the ones who deliver on your organization’s promise to your customers. They are the face of your brand to your customers. Think of some of your favorite brands and their promise to you. Publix–where shopping is a pleasure; Disneyland–the happiest place on earth; or Target–expect more, play less. How do you align your employees’ behaviors to the promises you make to your customers?