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Post Tagged with: "process improvement"

Knowledge Worker: One More Time: How Do You Manage Change?

Knowledge Worker: One More Time: How Do You Manage Change?

If authorities like Harvard’s John Kotter are to be believed, two out of three change management initiatives fail. I have been involved in many change efforts over the years, ranging in scope and scale from organization-wide transformation to minor process improvements.

Keeping Up–Performance Improvement Quarterly 26(2)

Keeping Up–Performance Improvement Quarterly 26(2)

Performance Improvement Quarterly is a peer-reviewed journal created to stimulate professional discussion in the field and to advance the discipline of human performance technology (HPT) through publishing scholarly works. Our current issue, “Keeping Up,” is guest edited by Karen L. Medsker, PhD. She explores five of PIQ’s most influential articles from the past, all related to instruction and mentoring, and the authors have provided research updates on their topics.