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Post Tagged with: "performance support systems"

Training Is Not Always the Answer: Designing Performance Support

Training Is Not Always the Answer: Designing Performance Support

When you are asked for a training solution, do not just agree! As we all know, training is often not the best solution. Stop and find out more about the problem to be solved and the results to be achieved. If the goal is for employees to correctly perform a task on the job, a performance support solution may be what is needed instead.

<em>Performance Improvement Quarterly 26(4)</em>

Performance Improvement Quarterly 26(4)

Welcome to another issue of Performance Improvement Quarterly (PIQ)! In this issue of PIQ, edited by Ingrid Guerra-López, PhD, we focus on a variety of influences of performance improvement factors. However, Dr. Guerra-López sums it up best with her well-delivered editor’s notes.