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Post Tagged with: "performance problems"

Knowledge Workers: Solution Paths: Getting from Here to There

Knowledge Workers: Solution Paths: Getting from Here to There

It is well and truly said that “We stand on the shoulders of giants.” All that we achieve or accomplish is built on a foundation laid by those who have gone before us. Nowhere is this truer than in my own case, and I would like to begin this column by acknowledging two sets of giants to whom I owe a great deal–and to whom this column owes a great deal.

A Move Toward the Future? Linking Strategy and Human Performance Technology

A Move Toward the Future? Linking Strategy and Human Performance Technology

The intense competition within the business environment today suggests that performance technologists shift their focus toward performance opportunities that would give organizations a competitive edge.

Putting the GAP-ACT Model to Work

Putting the GAP-ACT Model to Work

In last month’s column, I also promised to address how the GAP-ACT model can be put to use. In this month’s column, I will keep my promise by providing some general guidelines and by pointing you to some more in-depth sources.

The Sin of Pride

The Sin of Pride

In the course of many years of consulting work, I have developed a pet peeve about how some of my colleagues view their role and their expertise. I first realized this when one of my peers hauled in a monumental stash of data and models about a client. She had done a first-rate job of finding and modeling the details of how this particular business worked, so much so that one of our partners said, “You know more about that business than the people working there!”

From the Board: Using Evidence to Drive Performance Improvement

From the Board: Using Evidence to Drive Performance Improvement

The ongoing use of evidence is critical to tangible and measurable performance improvement… without it, we are just guessing.