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Post Tagged with: "Performance Outcomes"

Knowledge Workers: Solution Paths: Getting from Here to There

Knowledge Workers: Solution Paths: Getting from Here to There

It is well and truly said that “We stand on the shoulders of giants.” All that we achieve or accomplish is built on a foundation laid by those who have gone before us. Nowhere is this truer than in my own case, and I would like to begin this column by acknowledging two sets of giants to whom I owe a great deal–and to whom this column owes a great deal.

Knowledge Worker: A Baker’s Dozen of Factors Affecting Human Performance

Knowledge Worker: A Baker’s Dozen of Factors Affecting Human Performance

In last month’s column, I indicated that in this month’s column we would look at some factors affecting human performance. Failures in performance can occur when these factors are missing or not supportive of the performance in question. A human performance problem exists when one or more people or teams are not performing in accordance with expectations or requirements and the reasons for this failure in performance are unclear. Consequently, some kind of investigative effort is called for.