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Post Tagged with: "Performance Improvement"

Guaranteed Success: A Roadmap for Minimizing Sales Training Effectiveness in Start-Ups

Guaranteed Success: A Roadmap for Minimizing Sales Training Effectiveness in Start-Ups

Start-ups lose billions of dollars each year due to ineffective sales practices, ineffective sales learning design, and ineffective sales training delivery. The reasons are clear and the solution is simple.

The <i>Performance Improvement</i> Journal: October Issue

The Performance Improvement Journal: October Issue

Welcome to the October issue of the Performance Improvement journal (PIJ). In this issue you will find learning materials, tools, models, visuals, tips, tricks, and reviews that will keep you striving for excellence. These handcrafted articles developed by thinkers and doers in the community are edited by Dr. James Pershing.

<i>Performance Improvement Quarterly:</i> 28.2

Performance Improvement Quarterly: 28.2

We hope you are finding the value in having unlimited electronic access to every published issue of the Performance Improvement Quarterly (PIQ). The current 28.2 issue of PIQ is guest edited by William L. Solomonson, CPT, PhD, is available online through ISPI to ISPI members.

The <i>Performance Improvement<i> Journal: July Issue

The Performance Improvement Journal: July Issue

Welcome to the July issue of the Performance Improvement journal (PIJ). In this issue you will find learning materials, tools, models, visuals, tips, tricks, and reviews that will keep you striving for excellence. These handcrafted articles developed by thinkers and doers in the community are edited by Dr. James Pershing.

What Organizational Performance Skills Did You Learn at Summer Camp?

What Organizational Performance Skills Did You Learn at Summer Camp?

With summertime here,, many of you may have sent your children to summer camp for the first time, or maybe you are thinking back to your youth, remembering those weeks you spent at camp.

Special Issue of the Performance Improvement Journal: May/June Issue, Part 2

Special Issue of the Performance Improvement Journal: May/June Issue, Part 2

This second part of the special issue of the Performance Improvement journal–May/June 2015, 54(5)–guest edited by Atena Bishka, focuses on motivation. In this issue you will find different articles addressing different perspectives of motivation and its role in human performance technology (HPT).

Do Social Relationships Affect Organizational Performance?

Do Social Relationships Affect Organizational Performance?

Our “social relations” or our “circle of influence,” as it is now commonly referred to, can greatly impede or accelerate personal and team performance.

<i>Performance Improvement</i> Journal: February Issue

Performance Improvement Journal: February Issue

Take a look at this issue–it is filled with learning materials, tools, models, visuals, tips, tricks, and reviews that will keep you striving for excellence. Below you will find the titles, authors, and abstracts in the current issue of PIJ available for download via the Wiley Online Library.

I Need It Now! On-Demand Performance Support

I Need It Now! On-Demand Performance Support

According to the five moments of need model developed by Conner Gottfredson and Bob Mosher, there are specific points when learners need direct support to perform functions related to their jobs. This may occur as a new learner; as someone learning more; or as someone managing changes, problem solving when something goes wrong, or working to apply recently gained knowledge.

Performance Improvement Journal: January Issue & Performance Improvement Quarterly 27.4

Performance Improvement Journal: January Issue & Performance Improvement Quarterly 27.4

Both, PIJ and PIQ are only available online through ISPI. Each issue is packed full of knowledge and skill building articles focusing on performance improvement and the advancement of Human Performance Technology. Take a look below and see the titles, authors, and abstracts of both issues.

Coaching for Talent Development and Employee Engagement

Coaching for Talent Development and Employee Engagement

Sustained improved performance is a good thing, right? As leaders we all want our employees to continually improve, to remain engaged, and to love their work. So, how do you get all that? We have all read how money is not a prime motivator for performance; paying someone more does not result in sustained improved performance.

Human Performance Technology–A Learning Guide for Performance Improvement

Human Performance Technology–A Learning Guide for Performance Improvement

ISPI has partnered with ImprovID to create a self-paced learning guide for performance improvement. The aim of the guide is to provide you with an introduction to human performance technology (HPT) concepts and the Certified Performance Technologist (CPT) Standards, and then to link HPT to various aspects of human resources (HR) and training.

A Cup of Coffee and Conversation with the One and Only Darlene Van Tiem

A Cup of Coffee and Conversation with the One and Only Darlene Van Tiem

In a staff meeting we came up with the idea to interview a current member who had been with ISPI for a while. My first thought was Darlene Van Tiem. I wanted to jump at this opportunity because I have always enjoyed talking with Darlene. She is warm, easy to talk to, very friendly, and extremely knowledgeable.

NEW! Fundamentals of Performance Improvement: A Path to Strategic Success Presentation

NEW! Fundamentals of Performance Improvement: A Path to Strategic Success Presentation

ISPI has developed a 90-minute presentation, “Fundamentals of Performance Improvement: A Path to Strategic Success,” consisting of the presentation and two handouts to assist those inside and outside of our profession with the purpose of introducing performance improvement to colleagues, clients, students, or anyone new to the field.

October SkillCast: SMART Goals that Work!

October SkillCast: SMART Goals that Work!

The SMART goal framework is documented in more than 400 books, taught in countless workshops, and used by many organizations. It is popular, but it does not appear to be working. Research shows that most goals fail the SMART criteria–badly. In this session, you will use the “SMARTometer Lite”– a tool for measuring the effectiveness of SMART goals–to analyze your goals. Next, you will learn how to write breakthrough SMART goals that create alignment.

<em>Performance Improvement Journal:</em> September Issue

Performance Improvement Journal: September Issue

The September issue of the Performance Improvement journal starts with details on the adaptation of ISPI’s performance improvement standards and models in Rwanda in an effort to initiate a human and institutional development program to strengthen local government agencies and the civil society, explained by Steven Kelly and John Palmucci. The next article by Aurora Seguinot Cruz and Dwayne Dunn is a case study on improving customer satisfaction, quality, and performance involving a cable service provider and would be an insight for those practicing human performance technology (HPT).

Promotions and Popularity Contests at Work: “It’s a Farce!”

Promotions and Popularity Contests at Work: “It’s a Farce!”

Employees are basically inert–content to do as little as they can to get by–and no more. We cannot count on their motivation for self-improvement and performance improvement. So, by default, we have to be the motivator, but cleverly and indirectly so they do not suspect manipulation. So kill with kindness; use the carrot, not the stick. Do not just talk about excellence, but give examples of such excellence by employees like them and the rewards that come with achievements.

My Term as President–A Recap

My Term as President–A Recap

It has truly been a privilege to serve the Society as its president; it has been tremendously rewarding, both professionally and personally. When I considered running for the Board, I did it with the intention to give back to the learning and performance community, to learn and experience leading a professional association, and to meet like-minded individuals from around the globe.

<em>Performance Improvement Journal</em>: March Issue

Performance Improvement Journal: March Issue

Welcome to the March issue of the Performance Improvement journal (PIJ). In this issue, Dr. Pershing opens with a warning, “Beware, the ides of March” (Pershing, 2014, p.2), such an ominous beginning for an inviting journal packed with skill- and knowledge-building articles.

It Is in the Cards!–Three Templates for Training Games with Cards

It Is in the Cards!–Three Templates for Training Games with Cards

For the past 25 years, we have been designing, conducting, evaluating, and revising a series of training activities with cards. We have used these accomplishment-oriented and evidence-based games with corporate participants around the world to explore principles and procedures associated with such interpersonal topics as building trust, change leadership, coaching, conflict management, critical thinking, customer service, feedback techniques, leadership strategies, motivation techniques, and workplace civility.