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Post Tagged with: "organizational culture"

What Technology Failures Can Teach Us About Supporting Our Human Capital

What Technology Failures Can Teach Us About Supporting Our Human Capital

It may seem strange, but I trace the origins of my drive to make explicit an organization’s culture of quality to a hardware failure my university experienced during my undergraduate study.

<em>Performance Improvement Journal:</em> September Issue

Performance Improvement Journal: September Issue

The September issue of the Performance Improvement journal starts with details on the adaptation of ISPI’s performance improvement standards and models in Rwanda in an effort to initiate a human and institutional development program to strengthen local government agencies and the civil society, explained by Steven Kelly and John Palmucci. The next article by Aurora Seguinot Cruz and Dwayne Dunn is a case study on improving customer satisfaction, quality, and performance involving a cable service provider and would be an insight for those practicing human performance technology (HPT).

Lights, Camera, Action! TV Learning Produces Results

Lights, Camera, Action! TV Learning Produces Results

With the widespread adoption of social media engagement and blended learning strategies, organizations are incorporating video into their training and strategic communication initiatives. When produced with foresight and thoughtful consideration, videos are highly effective in supporting and shifting organizational culture, creating deep and nuanced learning opportunities, and increasing employee engagement.