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Post Tagged with: "Mental Maps"

On the Road to Success–Metacognition

On the Road to Success–Metacognition

The deli chain where Jackie works just promoted her from employee to manager. She has new responsibilities setting her apart from those she with whom she used to work shoulder-to-shoulder. The line of customers during this busy noon hour grows. Surveying the situation, she sees one employee–a friend–glance at her, which Jackie interprets as being disapproval. She sees two other employees doing more talking with each other than tending customers. She is confused about what to do. She could pitch in to make sandwiches and serve customers or manage the overall situation.