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Post Tagged with: "managing"

Knowledge Workers: Fixing those “Broken” Performance Appraisals

Knowledge Workers: Fixing those “Broken” Performance Appraisals

One of the oldest, best-known and most relied upon tools for managing human performance is the once-a-year or annual performance appraisal. Yet, there is a growing consensus that those systems are broken. In fact, they might be doing more harm than good. If you think they are just fine, I doubt there is much I could say that would convince you otherwise.

How Spiders and Snakes Help Guide Decision Making

How Spiders and Snakes Help Guide Decision Making

Have you or a client ever struggled when faced with a “decision-crossroad” with too many possibilities and no clear choices? During the 2014 ISPI conference in Indianapolis, please join us for a very special interactive session where we will introduce you to a dialogue decision process. We will use this interactive session to introduce tools (including spider diagrams and a snake model) that will give decision-making opportunities higher fidelity. It is guaranteed to be engaging and fun.

Scrapping Your Performance Management System?

Scrapping Your Performance Management System?

How do you manage people and teams to achieve their best performance? Well, more than likely, you use a performance management system established to produce a good quality product and service while achieving a strong profit margin. However, these types of systems usually refer to people in a numeric manner: “That’s Jane Smith, she ranked ninth in all her areas of performance last year.” I am not sure what these kinds of performance metrics say about Jane’s performance or what she is truly capable of achieving, but far too often we go through this process twice a year in our organizations and that is what we call our performance management system.

Real-Time Performance Decisions

Real-Time Performance Decisions

How often have you found yourself attending a course, learning new skills and knowledge that you were very excited about sharing with your organization? You had great intentions to start applying these new skills to help improve your performance and the performance of your team. You share your new knowledge with your team, and people start applying the new skills. You feel what you have just learned is translating into value for your organization.