Post Tagged with: "interview"
Ingrid Guerra-López is a performance improvement professional with 15 years of practice, teaching, research, and service to the field. She is currently an associate professor of Performance Improvement and Training and director of the Institute for Learning and Performance Improvement at Wayne State University in Detroit.
In one example, three hours of training was required to learn how to complete a form because of its complexity and poor design. Once the form was redesigned, no training was required. This example illustrates the importance of exploring the instruments cell of Gilbert’s model rather than defaulting to training to improve performance.
I first joined ISPI (or perhaps it was NSPI) in the mid-1980s. I was primarily a consumer of the publications and reader of books. During the 1990s, after I relocated to then Czechoslovakia to support the reform from communism, I was absent for some years. My partner, Mari Novak, and I then rejoined again just before the turn of the century. I have been most active in the Europe Chapter (which is more of a network) and KNO hosted the 2006 conference in Prague.
THE Performance Improvement Conference this year will feature the half-day Research-to-Practice Symposium, Myth Busting: Separating Evidence-Based Findings from Unsupported Beliefs.
This month our interview is with Ellen Yount, Vice President, John Haecker, CPT, Director, Management Systems International.