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Post Tagged with: "Failures in Performance"

Knowledge Worker: A Baker’s Dozen of Factors Affecting Human Performance

Knowledge Worker: A Baker’s Dozen of Factors Affecting Human Performance

In last month’s column, I indicated that in this month’s column we would look at some factors affecting human performance. Failures in performance can occur when these factors are missing or not supportive of the performance in question. A human performance problem exists when one or more people or teams are not performing in accordance with expectations or requirements and the reasons for this failure in performance are unclear. Consequently, some kind of investigative effort is called for.