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Post Tagged with: "Expectations"

ROI is DOA–ROE Is Better

ROI is DOA–ROE Is Better

ROI is the gold standard for measuring the effectiveness of training. But should it be? A newer technology needs to replace it. And for us, that newer technology is Return on Expectations (ROE).

Five Tips to Working with the Office Drama Diva

Five Tips to Working with the Office Drama Diva

We’ve all seen her. The world revolves around her. She’s never wrong. Mistakes are personal affronts. And if you invade her space, you’ll get to see a Hollywood-worthy melodrama.