Post Tagged with: "CPT"
During the period between April 15, 2010, and July 14, 2013, Deloitte Consulting LLP provided consulting services to the Tax Administration of Kosovo (TAK) on a U.S. Agency for International Development (USAID) project. The overall objective of USAID’s Efficient and Sustainable Tax Administration of Kosovo Project was to strengthen capacities of the Tax Administration of Kosovo to improve voluntary taxpayer compliance; bring noncompliant taxpayers into the formal economy; implement tax laws and regulations in a fair and transparent manner; and improve revenue realization.
As we discuss performance improvement practices, we continue to chase an elusive definition of what we mean by “performance consulting.” Some colleagues in our field have provided a standard definition (Jim and Dana Robinson), while others suggest that “performance consulting means something different to every person and every organization” (Judith Hale). Indeed, within my education organization at CA Technologies, we have seen firsthand how difficult it is to craft a usable definition with which everyone can live. I am sure others have experienced the same.
THE Performance Improvement Conference is the premier event for performance improvement and learning professionals. Save the date to join your colleagues for this annual event!
Welcome to the special September issue of the Performance Improvement journal (PIJ). This issue of the journal discusses Standards Transcend Borders, specifically applying skills without boundaries and finding a common ground around the globe. This great issue is loaded with must-read articles from Judith Hale, Janet Annan, Deborah Barrett, Virginia Schmid, and many more.
Recently, I was asked to share my thoughts concerning the value that a Certified Performance Technologist (CPT) brings to a corporation or organization. When I thought about this, what came to mind was the standard of work that we all produce when assigned a project. You see, any time a CPT is assigned to a project, leadership knows they can expect a CPT to RSVP.
In Washington, D.C., on September 4, 2013, the president of the International Society for Performance Improvement (ISPI), Lisa Toenniges, CPT, was on hand to announce the 2013 Certified Performance Technologist (CPT) Standard updates along with ISPI Executive Director April S. Davis and ISPI Director of Certification and Industry Relations Gay E. Bruhn, CPT, EdD. Joining them at the podium to speak on behalf of their CPT-related accomplishments were Diana Osinski, CPT, Vincent Araujo, CPT, and Donna Crisp, CPT. April Davis also announced the recent study ISPI participated in with i4cp, “The Performance Improvements in High-Performance Organizations,” and more exciting upcoming announcements for ISPI.
As a U.S. Coast Guard officer, I was continuously involved in training. Shipboard emergency drills and exercises had to be developed, scheduled, observed, and critiqued. Crews had to work constantly on their shipboard qualifications and professional development. Junior officers had to be coached and mentored, not only in the hard skills of navigation and engineering but also in the soft skills of leadership and ship handling.
“Why bother going through the effort to get the CPT designation? I know how to do this stuff…I have been doing it on some level for nearly 20 years. I do not need IPSI to confirm that I know what I am doing.” That was me just over seven years ago after having recently completed a graduate degree and wrestling with the idea of finally getting the CPT certification. I have been an ISPI member for many years and have benefited greatly from that association. I just was not sure that being able to put CPT after my name would do me much good professionally.
During THE Performance Improvement Conference in Reno, ISPI attendees had a sneak preview of the revised CPT Performance Standards, and the CPT Workshop served as a pilot for our new materials. Since April, the staff and Certification and Accreditation Governance Committee (CAGC) have worked to put the finishing touches on public-facing documents, hosted a second CPT Workshop in Atlanta, and conducted a pilot reviewer training session.