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Post Tagged with: "Conditions"

Knowledge Worker: The Performance Sweet Spot

Knowledge Worker: The Performance Sweet Spot

When goals are matched by appropriate actions, there is alignment between the two. When conditions are conducive to performing as expected, there is support for those actions. When the performer receives accurate, timely feedback about progress and achievement, control of performance is enabled.

Knowledge Worker: “Where the heck are the schematics?”

Knowledge Worker: “Where the heck are the schematics?”

Imagine yourself as a technician who has just been asked to diagnose and repair a very large and complicated system that is not working properly. To your dismay, you learn that you will not be provided with any manuals, test equipment, or schematics of that system–the major tools of your trade. In addition, your access to its subsystems is limited and in some cases denied. In short, your hands are tied and your task is well-nigh impossible.