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Post Tagged with: "Business Process"

SkillCast: The Next Wave in Process Analysis

SkillCast: The Next Wave in Process Analysis

This webinar will introduce some new ideas that radically simplify process analysis work. In essence, this talk will introduce a scope diagram–a way for a team to quickly define the types of problems one faces in a specific process situation. Having identified possible problems, we will then consider the nature of the solutions that might be appropriate for different types of problems.

The Mists of Six Sigma

The Mists of Six Sigma

Everyone interested in business processes seems to know that Six Sigma was invented at Motorola and that Motorola became the first winner of the Malcolm Baldrige Quality Award in 1988. The origin of Six Sigma has been the subject of countless articles, a series of Harvard Business School cases, and many books.