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Turning Competencies into Results: Time to Overcome McClelland’s Paradigm?

Turning Competencies into Results: Time to Overcome McClelland’s Paradigm?

When assessing and measuring human capital, companies face a dilemma: Should they measure the competencies or measure the results? The search for answers to these questions led the authors of this article to a research process that resulted in models, methodologies, and software, to the publication of a book* and the process of Certified Performance Technologist (CPT) certification.