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Category: Tales from the Field

Tales from the Field: Needs Assessment for a Fast Growing Global Training and Consulting Organization

Tales from the Field: Needs Assessment for a Fast Growing Global Training and Consulting Organization

The completion of the current sales training model is somewhat predictive of a salesperson’s long-term success with the company, data indicates that it is not predictive of first year success.

Tales from the Field: Evaluating a Program That Helps Professors Teach

Tales from the Field: Evaluating a Program That Helps Professors Teach

Boise State University’s Center for Teaching and Learning asked for an evaluation of the BSTS program to determine if the goals of the program had been realized and if there were any opportunities for improvement.

Tales From the Field: Reaching the Quality Benchmark—Case Study

Tales From the Field: Reaching the Quality Benchmark—Case Study

MedTech requested a team of three Boise State University graduate students to conduct a needs assessment to identify areas where interventions could help all MTs both improve and maintain their overall quality scores.

Tales from the Field: <br/>Evaluating a University Residential Living-Learning Community

Tales from the Field:
Evaluating a University Residential Living-Learning Community

A team of two Boise State University graduate students conducted a formative evaluation on the ERC program to assess how well the ERC was meeting its initial goals and determine what areas needed improvement.

Tales from the Field:<br/>Working From Home, One Team’s Story

Tales from the Field:
Working From Home, One Team’s Story

While working on a virtual team may be a condition of one’s employment, it is not clear what makes individuals choose virtual work options, and when they do, what keeps them in such a position.

Tales from the Field: <br/>Improving Interviewing Skills for Affordable Housing Providers

Tales from the Field:
Improving Interviewing Skills for Affordable Housing Providers

A federal housing compliance contractor, ABC-Contractors (a pseudonym), was seeking a way to improve information gathered from applicants for U. S. Housing and Urban Development (HUD) affordable housing subsidies.

Tales from the Field:<br/>Evaluating a Consulting Methodology Training Program

Tales from the Field:
Evaluating a Consulting Methodology Training Program

A team of two graduate students from Boise State University conducted a summative evaluation of SmartStart to determine whether its desired outcomes have been achieved.

Tales from the Field:<br/>Using the BEM for Performance Analysis at a Technology Company

Tales from the Field:
Using the BEM for Performance Analysis at a Technology Company

We discovered that the average sales agent stays in that role for less than two years, in part, because Company X actively promotes sales people to management.

Tales from the Field:<br/>Optimizing the SOP — Subtleties of Kinesthetic Performance

Tales from the Field:
Optimizing the SOP — Subtleties of Kinesthetic Performance

The instructional design team, made up of graduate students at Boise State University, conducted a performance and cause analysis and found that the FASs regularly followed the SOP but that they often had difficulty with certain steps.

Tales From the Field:<br/>What Do We Know About Truth in the Practice of Performance Improvement?

Tales From the Field:
What Do We Know About Truth in the Practice of Performance Improvement?

In any field of study – whether it be focused on application, dedicated to research or a combination of the two – one thing is common: an orientation toward truth.