Category: Tales from the Field
Tales from the Field: Dispensing Advice on the Line
Biotech+ (a pseudonym) is a global biotech company that manufactures reagents for life sciences research. It has grown from a small and specialized operation to an international company that produces a wide variety of products. While this expansion has rendered the company very profitable, rapid growth has also exposed deficiencies that have led to performance problems.
Tales From the Field: Evaluating a Process Equipment Training Program for a Biotech Company
Evidence-based performance improvement practice and advice, presented by graduate students, alumni, and faculty of Boise State University’s Instructional and Performance Technology department.
Tales from the Field: Closing a Gap in Performance for Supervisors
Closing gaps in supervisor performance at a global logistics company. An evidence-based performance improvement practice report presented by Boise State graduate students, alumni, and faculty.
Tales from the Field: Needs Assessment for a Fast Growing Global Training and Consulting Organization
The completion of the current sales training model is somewhat predictive of a salesperson’s long-term success with the company, data indicates that it is not predictive of first year success.
Tales from the Field: Evaluating a Program That Helps Professors Teach
Boise State University’s Center for Teaching and Learning asked for an evaluation of the BSTS program to determine if the goals of the program had been realized and if there were any opportunities for improvement.
Tales From the Field: Reaching the Quality Benchmark—Case Study
MedTech requested a team of three Boise State University graduate students to conduct a needs assessment to identify areas where interventions could help all MTs both improve and maintain their overall quality scores.
Tales from the Field:
Evaluating a University Residential Living-Learning Community
A team of two Boise State University graduate students conducted a formative evaluation on the ERC program to assess how well the ERC was meeting its initial goals and determine what areas needed improvement.
Tales from the Field:
Working From Home, One Team’s Story
While working on a virtual team may be a condition of one’s employment, it is not clear what makes individuals choose virtual work options, and when they do, what keeps them in such a position.
Tales from the Field:
Improving Interviewing Skills for Affordable Housing Providers
A federal housing compliance contractor, ABC-Contractors (a pseudonym), was seeking a way to improve information gathered from applicants for U. S. Housing and Urban Development (HUD) affordable housing subsidies.
Tales from the Field:
Evaluating a Consulting Methodology Training Program
A team of two graduate students from Boise State University conducted a summative evaluation of SmartStart to determine whether its desired outcomes have been achieved.




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