November 2011
Articles
- Stakeholders Beyond the Customers: The Customer Is King (Not)
- Have You Read PIJ’s Top 10?
- Requesting Your Support of Student Research
Columns
- From the Board: Are We Lost in Information?
- Chapter Corner: ISPI San Diego’s Story of Revitalization
- Organizational Spotlight: VectorCSP
- TrendSpotters: Everyday Civility© and Performance
- Tales from the Field: Closing a Gap in Performance for Supervisors
Society News
- Geary Rummler Award for the Advancement of Performance Improvement
- Earn Your Professional Certificate in Performance Improvement Management
- Four Levels of Evaluation Programs: Receive a 20% Discount
THE Performance Improvement Conference
- Navigating Performance Improvement for the Next 50 Years: 3 Powerful Keynote Presentations
- ISPI’s 50th Anniversary Around the Corner



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