PIJ Cover11-12-15Welcome to the November/December issue of the Performance Improvement journal (PIJ). In this issue you will find learning materials, tools, models, visuals, tips, tricks, and reviews that will keep you striving for excellence. These handcrafted articles developed by thinkers and doers in the community are edited by Dr. James Pershing.

Below you will find the titles, authors, and abstracts in the current issue of PIJ available for download. Download the complete cover-to-cover issue of the journal available for members on Collaborate

Editor’s Notes Enjoy the Holiday Season
James A. Pershing

EACH CALENDAR YEAR we combine the months of November and December as we publish the tenth and final installment of the annual set of issues of Performance Improvement (PI) . Worldwide, the months of November and December are replete with secular as well as religious, spiritual, and sacred holidays. It is also a time that we reflect as we prepare for ushering in a new calendar year. So, this scheduling choice makes much sense as many of us take time off to be with family and friends. All of us relish in the joy of all children as they celebrate many of the observed holidays and the coming New Year. Yes, it is indeed a good time to take the time to relax a bit, to enjoy family and friends, to contemplate personal and professional goals, and to plan for the challenges we will face as a New Year approaches. [Members Read More On Collaborate]

A Metaphorical Model for Human Performance
Saeid Shahmansouri

Thermodynamics is a science that models the world by observing changes and makes assumptions based on this approach. The methodology that thermodynamics applies is to model abstract concepts that employ unique techniques for solving problems. Human performance technology (HPT) can be more of a science by bringing together in a similar way a set of fundamental principles, methods, and a model to form an integrated methodology. This article simulates a metaphorical model for human performance based upon the thermodynamic methodology. [Members Read More On Collaborate]

Possibilities for MOOCs in Corporate Training and Development
Michele Nicole Dodson, Karat Kitburi, and Zane L. Berge

The term MOOC , an acronym for massive open online course, has been nearly ubiquitous in recent discussions about online education and distance learning. Some articles have questioned the MOOC’s tentative role as “the future of education,” while others have framed it as a disrupter of traditional higher education. Research in earlier years trended toward the ways in which MOOCs may be changing the landscape of higher education. However, in the past two years, greater consideration has been focused on how MOOCs may play a role in the corporate world. The year 2012 may have been deemed “The Year of the MOOC,” but many saw 2014 as “The Year of the Corporate MOOC.” Despite MOOCs reaching their prominence as disrupters of traditional higher education, MOOC providers are now aggressively pursuing opportunities in the corporate sector. This presents a great opportunity for corporations to drive this relatively new learning platform and to tailor it to meet their organizational needs. The potential uses for MOOCs in the corporate world are vast. MOOCs can expand corporate training options, offer new recruiting techniques, and provide innovative marketing and branding channels. This article identifies the features of MOOCs, briefly reviews the history of the MOOC movement from academic MOOCs to corporate MOOCs, and discusses the possibilities for extending the MOOC format to a corporate training and employee development environment. [Members Read More On Collaborate]

Proposing an Effective Action Learning Process Model: Introducing the PAIR Model
Yeol Huh and Dabae Lee

Action learning differentiates itself from other inquiry-based learning approaches in that it requires learners to take actions based on project outcomes. While implementing their plans and reflecting on consequences of their actions, learners are given more and varied learning opportunities. Despite the apparent benefits of action learning, it entails a more complex process and a higher level of involvement from top management than do ordinary training programs. This article seeks to identify benefits and limitations of action learning and proposes a process model that enhances its benefits and helps to overcome its limitations. Thirty-one research studies from academic journals were reviewed to identify espoused benefits and limitations of action learning. Those findings were used as the foundation for development of the PAIR model. [Members Read More On Collaborate]

Barriers and Enablers to Data-Driven Decision Making by High School Counselors and Advisors
Carlos Antonio Viera and Kevin Freer

This article presents a study that had as its purpose to assist a large urban school district’s leadership in systematically supporting school counselors and advisors conducting data-driven decision making. Binder’s Six Boxes® model served as the conceptual framework to collect and analyze information pertaining to barriers and enablers across environmental and behavioral factors. Barriers included lack of clear expectations and feedback, an overabundance of technology without time to practice, and clerical duties. Enablers included supportive leadership, knowledgeable counselors willing to participate, and leadership with positive perceptions. [Members Read More On Collaborate]

Introduction to “Implementing Performance Interventions”
Simone G. Symonette

AS THE CALENDER year 2015 comes to a close and we prepare to enter a new year, it is fitting to take time to reflect upon and appreciate the work of our predecessors. In this instance, I will focus on Kathleen Whiteside’s 1997 article in Performance Improvement titled “Implementing Performance Interventions.” In introducing this article for reprint, I would like to show my appreciation for her work and the practical perspective she offers to the field of human performance technology (HPT). As a scholar, practitioner, and student of HPT, I have a great respect for practitioners who take the time to document their experiences in journal articles. Writing takes time and effort, and it demonstrates a commitment to the advancement of knowledge. When practitioners think about their work and share their insights via publishing, they become valued contributors to the scholarship base that is foundational to the field of HPT. This paves the way to the building of a knowledge base that is grounded in applied research. The works of these thinker-doers, such as Kathleen Whiteside, ignited the flame of knowledge for the present generation of practitioners and scholars, thus keeping HPT relevant and useful to the world. It is incumbent upon the present generation of HPT practitioners to continue this tradition of being thinker-doers. [Members Read More On Collaborate]

Implementing Performance Interventions
Kathleen S. Whiteside

VOLUMES HAVE BEEN written about using interventions other than training. Our leaders and theorists (Gilbert, Harless, Tosti, and others summarized in 1997 Pathfinders book) exhort us to consider alternatives to improving, maintaining, establishing, or extinguishing certain behaviors in employees. Elsewhere in this issue, Stein and Hutchison provide a listing and classification of interventions that we should all be able to use. There is much discussion about the value of using other interventions, but no one ever seems to address the real nitty-gritty of getting one or more of these interventions installed and managed. How does it work? What are the roles of the internal and external consultants? What are some of the interventions that real training consultants (internal and external) have been able to implement? [Members Read More On Collaborate]

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DOWNLOAD the complete cover-to-cover October issue of the journal available for members on Collaborate. You can locate this issue of the journal under the Libraries tab in the Member Libraries. Once in the Member Libraries, click on the Performance Improvement journal folder. 

Download these cover-to-cover issues of the Performance Improvement Journal available on Collaborate.

Nov/Dec 2015 | Oct. 2015 | Sept. 2015 | Aug. 2015 | July 2015 | May/June 2015 | April 2015 | March 2015 | Feb. 2015  | Jan. 2015 | Nov./Dec. 2014 | Oct. 2014 | Sept. 2014 | Aug. 2014 |  July 2014 | May/June 2014

Contribute to ISPI’s Publications
We urge you, the professionals in the community, to submit an article to Dr. Pershing for publication in an upcoming issue of the Performance Improvement journal. The field needs professionals like you to continue the growth and development in the field of HPT. To contribute, DOWNLOAD the Authors Guideline Package (PDF).

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