Welcome to the January issue of the Performance Improvement journal (PIJ). This issue of the journal, edited by James Pershing, CPT, PhD, and is the kickoff to a new year in performance improvement. And, we would like to take this opportunity to wish you a happy and productive 2014.
Dr. Pershing decided to start this issue with an informative piece he authored, which lends a hand to anyone who has wanted to contribute but was not sure where to start. This article gives the ins and outs of authoring and solid footing for that first step in sharing your knowledge with your fellow performance improvement practitioners. Further in this issue, we will explore knowledge-building literary contributions from a lineup of great authors.
An Updated Framework for Human Performance Improvement in the Workplace: The Spiral HPI Framework
Anthony Marker, Steven W. Villachica, Donald Stepich, DeAnn Allen, and Lorece Stanton
The current human performance technology (HPT) model has remained largely unchanged since its introduction 15 years ago. This model and its cousins are implicitly, if not explicitly, linear in nature, visually encouraging practitioners to complete earlier phases before later ones. This article proposes a spiral human performance improvement (HPI) framework to capture what is happening in savvy practitioners’ heads and what is happening over time as those practitioners move through the performance improvement (PI) process in the often messy and chaotic real world. The intent is not to replace existing models but rather to give us a different way to visualize, think about, and discuss how experts approach the PI process in the real world without being overly prescriptive. The spiral HPI framework provides a different way of seeing that dynamic process and having those discussions.
Learning to Performance at Larson-Juhl: A Success Story
Often companies diagnose a performance gap, selecting training as the solution. Isolated training events that do not take a complete training approach produce less results for including value to the business than a more comprehensive, integrated approach. What follows is a success story describing how Larson-Juhl used a learning to performance approach to combine learning, leadership, and change management competencies to produce documented, sustainable results and value.
360° Feedback: Ready, Fire, Aim—Issues With Improper Implementation
This article looks at 360° feedback, as well as mistakes and misuses that are often made in its implementation and use. Too often individuals look for tools to give them facts to support predetermined opinions rather than gathering facts to support individuals in their growth and development process. By identifying these issues and addressing them up front, larger issues that can negatively affect the overall culture of an organization can be avoided.
Standards and Certification for School Improvement Guides
Children depend on the support of adults in their schools to master the skills and knowledge they need to succeed. How those adults learn and work together matters. Judith Hale and Deb Page researched how those who effectively guide improvement help adults make needed changes. They developed the Certified School Improvement Specialist performance standards and job certification to support and recognize those who do this important work in schools.
Book Review Trends and Issues in Distance Education: International Perspectives, 2nd edition
Edited by Lya Visser, Yusra Visser, Ray Amirault, and Michael Simonson; Reviewed by Ryan Watkins
I Good books on broad topics are hard to find. The second edition of Trends and Issues in Distance Education does a great job of meeting this challenge by offering chapters on farreaching international trends that can have practical influence on the decisions that readers must make at the local level. From e-learning in manufacturing companies in Malaysia to various models for supporting learners who are at a distance, the book is a valuable resource for when performance issues lead you beyond the boundaries of the traditional training classroom. Trends and Issues in Distance Education: International Perspectives, 2nd ed. (2012; ISBN: 978–1–61735–828–9) is published by Information Age Publishing (paperback).
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