The ISPI China Chapter hosted the third China Performance Improvement Forum in Beijing on October 25, 2013. The forum is the premier annual event of ISPI-China and has been held successfully the past two years. Focusing on the theme of “New Technology and New Change,” the forum this year attracted nearly 300 attendees. Most of them were executives and practitioners from performance improvement and learning areas of a variety of industries. Numerous scholars and their students from local universities attended the forum as well. The guest host of the forum was Mr. Fan Deng of CCTV. The forum gained support from 10 organizational sponsors and vendors.

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Ms. Lisa Toenniges CPT, president of ISPI, delivered a keynote speech on new paradigms and new ways to approach learning and performance support. Her insights on cutting-edge technologies and recent application in the international arena were well received by the audience. Lisa’s speech was followed by Mr. Luo Kaiwei, ISPI-China President; Ms. Yi Hong, CPT, ISPI-China President-Elect; Mr. Ma Yongwu of Tencent College; MrZhang Hongsheng of the State Council Development Research Center; and Mr. Fu Wei of China Unionpay–who all addressed the topics of new technology and performance improvement in China from different angles.

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During the forum, ISPI-China announced the establishment of the China Performance Improvement Institute. With the mission of disseminating performance improvement (PI) theory and best global practices to Chinese organizations and practitioners, the nonprofit Institute also strives to advance evidence-based performance improvement research by Chinese scholars and learning professionals.


Also during the forum, ISPI-China held its first Performance Improvement Awards Ceremony. Using criteria based on human performance technology (HPT) principles, reviewers from both academia and industry selected China Merchants Bank, China Telecom, Tencent, Lenovo, China Unicom, Novo Nordisk, Xian-Janssen Pharmaceutical, and China UnionPay as recipients of the ISPI-China Distinguished Performance Improvement Practice Award.


Two concurrent sessions were offered in the afternoon. The first session focused on the multidimensional learning application triggered by technological changes. Executives from Tencent, China UnionPay, Amway China, and Gikoo shared their experience and expertise. The second concurrent session focused on the transition from training management to performance improvement. Several recipients of the ISPI-China Annual PI Awards such as Lenovo, China Merchants Bank, China Unicom, China Telecom, Xian-Janssen, and Novo Nordisk discussed their projects and practice.

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Following the presentations, many participants expressed strong interests in HPT by engaging in the interactive session. Some even brought real performance challenges facing their organizations to the session and asked the speakers for advice. The one-hour interactive session not only completed the forum, but led to several potential PI consulting projects.

Many organizations and individuals contributed to the success of the forum. Besides Sinotrac Consulting, China Merchants Bank, and other organizational sponsors, many ISPI-China founding members volunteered and donated funds to cover forum expenses. The huge Blessing Wall outside of the conference hall attracted many participants. The colorful handprints on the wall symbolized participants’ allegiance to advance HPT in China. The electronic signature panel from Epson, who is an organizational member of ISPI-China, also drew everyone’s attention. Each chapter member received an ISPI-China pin, an ISPI-China member passport, and other gifts from the ISPI-China Chapter.


The Blessing Wall


The electronic signature panel from Epson

 During the forum, ISPI-China made announcements about several new books on performance improvement. The Fundamental of Performance Improvement (3rd Edition) by Darlene Van Tiem, James L. Moseley, and Joan C. Dessinger has been translated into Chinese by Sinotrac. Another book that has been translated into Chinese is Judith Hale’s The Performance Consultant’s Fieldbook: Tools and Techniques for Improving Organizations and People. Ms. Yi Hong, CPT, the president-elect of ISPI-China, published her first book on performance improvement. Over 100 books were purchased during the book-signing ceremony.


New Performance Improvement Books

 The third ISPI-China Performance Improvement Forum represents another milestone of ISPI-China. We  are confident that the future of HPT in China will be even brighter. Please join the members of ISPI-China ( to effect sustainable, measurable results and add value to stakeholders in the private, public, and social sectors in China.