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Archive for January, 2014

Save on the Gift of Knowledge

Save on the Gift of Knowledge

Start the holiday season and shopping off right with the gift of knowledge. ISPI and Pfeiffer are partnering to bring you a special limited time sale on Wiley books. As an ISPI member, any book you order directly from Wiley through January 31 will be 50% off. That includes publications from all of the great Wiley brands you know and love, including Pfeiffer, For Dummies, Jossey-Bass, and more!

2014 Distinguished Dissertation Award Competition: Call for Applications

2014 Distinguished Dissertation Award Competition: Call for Applications

The International Society for Performance Improvement (ISPI) is currently accepting applications for the 2014 Distinguished Dissertation Awards. This initiative funded by the Research Committee aims at honoring excellence in student research. Three tiers of reward accompany the awards ($1500 for first place, $1000 for second, and $500 for third). Only doctoral dissertation research defended between May […]

Building Essential Capabilities for Everyday Innovation

Building Essential Capabilities for Everyday Innovation

We hear a lot of talk about the importance of innovation, but too often people walk away not fully comprehending what it means or how it relates to them or how to make it actionable. At the same time, the ability to generate and sustain innovation has become an imperative for organizations as markets grow more global, open, and competitive, and as customer expectations grow more diverse and demanding. For our organizations to prosper, everyone must learn the skills to become active contributors toward innovation.

Few Days Left: Wiley Holiday Book Sale

Few Days Left: Wiley Holiday Book Sale

As an ISPI member, you can participate in our Annual Holiday Book Sale. Between now and January 2014, save 50% off all books you order directly through Wiley. Plan ahead. Think about those occasions throughout the year when you might need a present, a thank you, or a giveaway for an event. What better gift than a book.

Coaching for Talent Development and Employee Engagement

Coaching for Talent Development and Employee Engagement

Sustained improved performance is a good thing, right? As leaders, we all want our employees to continually improve, to remain engaged, and to love their work. So, how do you get all that? We have all read how money is not a prime motivator for performance; paying someone more does not result in sustained improved performance. If money is not it, what is?

Correlation, Causation, and Isolation: Proving Your Point–2-Day Workshop

Correlation, Causation, and Isolation: Proving Your Point–2-Day Workshop

Business is increasingly driven by two things: analytics and the value of human capital. Executives want a clear picture of how their people contribute value and how they can invest in programs such as training to optimize that value. Many things complicate getting a clear picture: the demographics of your performers, changes over time, trade-offs between key performance indicators, and organizational politics. How do you decrease uncertainty and improve decision making? How can you measure the values of an investment?

E-Learning Strategy: A Framework for Success

E-Learning Strategy: A Framework for Success

An IT department recently asked me to develop an e-learning course about one of their applications. One of my first steps was to contact the training manager of that organization and ask her what type of course would fit into her e-learning strategy. “What do you mean by e-learning strategy,” I heard on the other end of the phone. I started to explain, but found that what she really wanted to know was, “Why do I need an e-learning strategy?”

Evidence-Based Onboarding

Evidence-Based Onboarding

As we all know, people make organizations successful or unsuccessful. Your employees are the ones who deliver on your organization’s promise to your customers. They are the face of your brand to your customers. Think of some of your favorite brands and their promise to you. Publix–where shopping is a pleasure; Disneyland–the happiest place on earth; or Target–expect more, play less. How do you align your employees’ behaviors to the promises you make to your customers?

A Way to Find and Resolve Business Issues

A Way to Find and Resolve Business Issues

It is very important for an organization to uncover major business issues to close organizational performance gaps. Hyundai Motor Group permits and supports group meetings regularly for internal and external experts and consultants for the purpose of finding business issues that need cross-functional cooperation in our company. We uncover these issues from meetings and set priorities among the issues for HRD development solutions.

Bachelor’s Degree in Educational Technology: Knowledge, Skills, and Abilities

Bachelor’s Degree in Educational Technology: Knowledge, Skills, and Abilities

Several in our field have called for the creation of bachelor’s degrees in the field of educational technology (or whatever name our field is called). However, few programs exist within the United States. We are conducting a study of the competencies of educational technology professionals to inform the design of a bachelor’s degree program. We ask that you take about 20 to 25 minutes to complete the survey.

SkillCast: Missing Link in Workplace Learning–Those Darn Supervisors!

SkillCast: Missing Link in Workplace Learning–Those Darn Supervisors!

Supervisors are the key levers of performance in every organization. We ask a lot of them because they are so important. And yet, those of us involved in workplace learning often wish we could do more to capture their attention–and get them to support training initiatives. During this webinar, Will will lead a discussion on how we can leverage learners’ supervisors to improve training transfer. In addition, he will look at the research on creativity to explore how supervisors can spur creative insights. Finally, he will share a coaching model that shows how coaches can be more effective in supporting workers as they learn on the job.

Michigan Chapter Celebrates Volunteerism at Its Annual Signature Event

Michigan Chapter Celebrates Volunteerism at Its Annual Signature Event

Volunteerism was the theme of Michigan Chapter’s Signature Event on November 21. At this annual event, the chapter celebrates the accomplishments of its members and encourages others to consider publishing, presenting, and volunteering to support the practice and development of human performance technology (HPT).

The Third ISPI-China Performance Improvement Forum: New Technology and New Change

The Third ISPI-China Performance Improvement Forum: New Technology and New Change

The ISPI China Chapter hosted the third China Performance Improvement Forum in Beijing on October 25, 2013. The forum is the premier annual event of ISPI-China and has been held successfully the past two years. Focusing on the theme of “New Technology and New Change,” the forum this year attracted nearly 300 attendees. Most of them were executives and practitioners from performance improvement and learning areas of a variety of industries. Numerous scholars and their students from local universities attended the forum as well. The guest host of the forum was Mr. Fan Deng of CCTV. The forum gained support from 10 organizational sponsors and vendors.

First HPT Conference in Colombia–October 28-29, 2013

First HPT Conference in Colombia–October 28-29, 2013

The Performance Improvement Global Network Chapter, the Performance Improvement Institute, and the Colombian Association for Human Resources (ASCORT) conducted in Medellin the first HPT Conference on Human Capital, a two-day event focused on developing social, organizational, and individual performance improvement projects following the Performance Improvement Institute model developed at the Sonora Institute of Technology.

Knowledge Work: First, Define Your Terms

Knowledge Work: First, Define Your Terms

Knowledge work consists of actions that are configured in response to the situation at hand. Knowledge workers must figure out what to do instead of simply carrying out prefigured routines. “Figuring out what to do” lies at the heart of an activity known as problem solving, and that is the subject of this and future columns. Much of what we performance improvement professionals do amounts to solving a class of problems known as “performance problems” whether of organizations, processes, systems, or human beings. In this column, I intend to do what the age-old counsel in the title of this column calls for; namely, define some terms that will be used throughout the remaining columns in this thread. In later columns, I will delve into the process of solving problems in more detail.

Performance Improving Technology–Bringing in 2014

Performance Improving Technology–Bringing in 2014

Let’s get the year stared off right with a useful reminder of past technology and apps that we have reviewed and a few new apps that might help you keep yourself on a schedule with your own personal assistant that travels everywhere with you, your phone!

ISPI EMEA–2013 Tbilisi Conference Follow-up

ISPI EMEA–2013 Tbilisi Conference Follow-up

ISPI EMEA conferences are unique learning and sharing events, and the 2013 conference in Tbilisi was no exception. Ask anyone who participated! In the meantime, we invite you to read the 2013 Tbilisi Conference Feedback Report by clicking on the following link. The report summarizes the feedback we received from participants in several ways, along with a few candid photos taken over the course of the three days from September 26-28, 2013.

Tales from the Field: Case Study Evaluating a High School Associated Student Body Program

Tales from the Field: Case Study Evaluating a High School Associated Student Body Program

In the spring of 2013, administrative staff at Wize High School (WHS) (a pseudonym) requested an evaluation of its Associated Student Body (ASB) program be conducted for the 2012-2013 school year to determine if the operations the ASB uses for planning and implementing school-sponsored activities have a positive impact on the ASB student officers, the WHS student body, Wize High School, and the local community. Wize High School is an independent, tuition-free, public charter school located in the northwest region of the United States. The school serves students in kindergarten through 12th grade.

Call for Cases: Cases on Human Performance Improvement Technologies

Call for Cases: Cases on Human Performance Improvement Technologies

Call for Cases: Proposal Submission Deadline: January 30, 2014 Cases on Human Performance Improvement Technologies A book edited by Dr. Jill Stefaniak, Old Dominion University, USA To be published by IGI Global. Introduction Human performance technology (HPT) is a systematic approach for improving performance that takes into account organizational, environmental, and causal analyses to make […]

Chapter Corner: Celebrate 2013 and Look Forward to 2014

Chapter Corner: Celebrate 2013 and Look Forward to 2014

By Gary DePaul, CPT, PhD Last January, I asked chapter presidents to express what they are looking forward to in 2013. For this year, I’d like to hear from any of our chapter leaders, Society Board Members, CPC members, and staff. Leave a comment below addressing one of two things: Something that you: Would like […]