Culture Change in a Mission-Driven Company, April 15
Paul Gaffney, President and CEO, AAA Northern California, Nevada, and Utah
As part of a federation of 69 individual automobile clubs across the U.S. and Canada, AAA of Northern California, Nevada, and Utah strives to build and continuously improve a company sustained by loyal lifetime members. With a heritage in road service, insurance, and travel products and services, the AAA brand is strong. Like many organizations with a long history, AAA NCNU is challenged to create a culture that leverages the competencies and values of long-tenured employees with the agility and high energy required to move quickly and innovatively in today’s markets. President and CEO Paul Gaffney will share highlights of his company’s culture change experiences, lessons learned, and the ingredients critical for being a great place to be a member and an employee.
Paul joined AAA in June 2009 as Executive Vice President of Operations. Previously, he was Chief Operating Officer at Massachusetts-based, Desktone, Inc., a venture-financed infrastructure software company. While at Desktone, he co-invented US Patent #8,010,676,an innovation for virtualizing desktop computing software. Prior to Desktone, Paul was Executive Vice President of Supply Chain and Chief Information Officer at Staples, where he identified and implemented a multi-year supply chain transformation that created several billion dollars of enterprise value.
Earlier in his career, Paul held executive positions in the Charles Schwab technology organization and was an Executive Vice President at Office Depot, where he created Office Depot’s eCommerce business from the ground up. He also started up and built Website Pros, Inc., raising over $60 million in venture financing and establishing a long-term strategy for growth that led to an eventual IPO in 2006.
Paul earned an AB in computer science from Harvard College. He is an independent board member of two venture-financed companies. San Francisco-based PowerReviews, a leading web 2.0 platform for social commerce and Salt lake City-based eXperticity, an innovative provider of sales training and incentive systems for retail sales professionals. He is also a member of the St. Mary’s College School of Economics and Business Administration (SEBA) Advisory Board and Chair of the Strategic Planning Subcommittee.
In 2007,CIO Magazine inducted Paul into the CIO Hall of Fame for significant contributions to and profound influence on the IT discipline. In 2009,he was named a Henry Crown Fellow at the Aspen Institute.
April 16, Steven B. Wiley
Steven B. Wiley is a proven entrepreneur, author, and highly acclaimed speaker who has influenced and entertained tens of thousands of top executives from around the world. His business experience includes the founding of three companies: two international franchise organizations and a national chain of fleet management centers. He has successfully negotiated multi-million dollar funding agreements for his own companies with some of the top venture capital organizations in the world.
Steve continues to bring a wealth of knowledge in the areas of leadership development, marketing, negotiation, sales and business development. His strong leadership ability has earned him recognition in top publications including Venture Magazine, USA Today, and Entrepreneur Magazine.
Steve’s speaking experience includes three years as National Spokesperson for the Quaker Oats/Pritikin Longevity Centers for whom he has been featured in television commercials and advertisements in the Wall Street Journal, Chicago Tribune, Los Angeles Times and New York Times. Over the past ten years he has conducted thousands of seminars on negotiation, sales leadership and wellness for numerous public and private sector organizations. He is the President of The Lincoln Leadership Institute at Gettysburg and the founder of the Institute’s Communicating with Executive Presence program as well as their Transformational Journey from Gettysburg leadership development experience.
April 17, Lisa Zangari
Lisa Zangari is the Senior Vice President, Human Resources and member of the Executive Leadership Team at IAMGOLD. Lisa brings over 20 years of experience in strategic leadership, human resources management and culture with leading international gold-mining organizations to IAMGOLD. Prior to her September 14, 2009 appointment to the Company, Lisa held the role of Senior Vice President, Human Resources for a top tier mining company where, as a member of the Executive Committee she led the Executive development process, established global HR talent strategy, promoted the framework for cultural change and developed an ongoing relationship with the HR Committee of the Board of Directors.
Additional details coming soon!