By Carol Haig, CPT, and Roger Addison, CPT, EdD

Welcome to our final TrendSpotters column. Here we wrap up our efforts for 2012 and bring to a close 10 years of vibrant conversations with our many gracious guests. It has been an educational journey for us here at TrendSpotters Central, beginning with our first column in March 2002:

“This is the debut of TrendSpotters, a series of quick takes on the trends in organizations that are driving performance in today’s business environment. We will be interviewing members of the International Society for Performance Improvement (ISPI) from around the world. They’ll share with you their views of events in the workplace that impact performance improvement, and how what they see relates to their area of specialization.”

A Brief History
From this modest launch, TrendSpotters shifted its lens annually until, in 2006, we clarified a need increasingly expressed by our fellow performance improvement practitioners: show us how to do performance improvement work. We responded with a focus on putting “models and tools you can use” into the hands of our readers.

We set the stage with the Performance Technology Landscape and agreed to tie subsequently featured models and tools to the RSVP Standards. Each guest shared an original or enhanced model or tool that was explained, illustrated, and finally stored in the TrendSpotters Open Toolkit (TOT) for readers to access at any time.

Caveats
Under this umbrella, we specified that each featured model or tool must:

  • Have been used successfully to produce results, illustrated with a Success Story
  • Be adaptable to our readers’ individual situations, provided in Advice to Users
  • Support the RSVP Standards, explained in Links to the Performance Technology Landscape

It was our goal to maintain the intent and integrity of TrendSpotters and also to keep it fresh and current. We accomplished this each year when we identified a new theme for the “models and tools you can use,” such as:

  • Performance technology as an integrator, showing how the featured model or tool could integrate performance improvement initiatives across an organization
  • What our guests saw ahead for our profession and the clients we serve
  • Models and tools sourced from people from other disciplines who were doing performance improvement work in organizations

Our Esteemed Guests
We are proud that TrendSpotters became a repository for many of the finest models and tools used in performance improvement and were delighted to learn that the column/TOT was sited as a reference in recent publications (Watkins and Leigh, 2010, p. 3; Van Tiem, Moseley, and Dessinger, 2012, p. 479).

None of this could have happened without the support and generosity of our many guests who happily shared their work with our readers and with us. Our heartfelt thanks to all of you:

Bill Abernathy
Vince Araujo
Mariano Bernárdez
Carl Binder
Joanne Black
Michiel Bloem & Arnoud Vemei
Jolanda Botke & Joep Straathof
Dale Brethower
Tim Brock & Peggy Meli
Mark Graham Brown
Clare Elizabeth Carey
Roger Chevalier
Dick Clark
Ruth Clark
Aubrey Daniels
Bill Daniels
Gary DePaul
Lori Diener & Heather McGee
Matt Donovan
Lance Dublin
Paul Elliott
Timm Esque
Jeanne Farrington
Joseph Fiksel
Rob Foshay
Diane Gayeski
Marilyn Gilbert
Barbara Gough
Ingrid Guerra-López
Judy Hale
Tom Haller
Paul Harmon
David Hartt
Andy Hill
Jim Hill
Bob Horn
Glenn Hughes
Dr. Jimmy (aka Jim Hill)
Mark Johnson
Roger Kaufman
Lynn Kearny
Andy Kimball
Philip Kirby
Jim Kirkpatrick
Mitchell Kusy & Elizabeth Holloway
Erick Landen
Miki Lane
Richard Lima & Gary DePaul
Christine Marsh
Elliott Masie
Karen Medsker
Tony Moore
Monique Müeller
Margo Murray
Edward Muzio
Edgar Necochea & Rick Sullivan
Belia Nel
Fred Nickols
Artur Nunes
Carol Panza
Ann Parkman
Pat Patterson
Vince Patton
Richard Pearlstein
Jim Pershing
Matt Peters & Janet Weisenford
Dana Robinson
Marc Rosenberg
Allison Rossett
Geary Rummler
Rick Rummler
Sharon Shrock & Bill Coscarelli
Ken Silber
Darryl Sink
Dawn Snyder
Harold Stolovitch
Deborah Stone
Rodger Stotz
Jean Strosinski
Ray Svenson
Don Tosti
Christian Vöelkl
Guy Wallace
Kathleen Whiteside
Cal Wick
Tony Wickham
Klaus Wittkuhn
Ron Zemke

ISPI in Five Years?
In our 2012 columns we concluded each with a question for our guests: Where do you see ISPI in five years? The answers have been enlightening and we summarize them here:

  • An organization that truly engages managers and supervisors
  • Strong leadership at the Board and Staff levels committed to growing ISPI to fulfill its mission
  • Energizes its members around the value and ethics of evidence-based practice
  • HPT professionals will immerse their organizations’ HPT function in the business of sustainability
  • ISPI takes on the role of integrator of the four levels: work, worker, workplace, world
  • HPT is a hot topic of discussion among senior leaders
  • ISPI provides the foundation for an integrated performance system that anyone can use to leverage HPT tools and techniques

What Is Next?
One of our great joys has been meeting our readers at ISPI conferences and other events and being greeted with delighted smiles and, “Oh! So you are the TrendSpotters!” While TrendSpotters is retiring, we assure you that we are not. We will continue to contribute to PerformanceXpress and the Performance Improvement journal from time to time and look forward to exchanging information and ideas with our colleagues wherever we meet.

It feels as if we have grown up writing TrendSpotters. Thank you all for 10 great years!

References

Van Tiem, D., Moseley, J., and Dessinger, J. (2012). Fundamentals of performance improvement: A guide to improving people, process, and performance. San Francisco: Pfeiffer.

Watkins, R., and Leigh, D. (Eds). (2010). Handbook of improving performance in the workplace: Volume 2: Selecting and implementing performance interventions. San Francisco: Pfeiffer.


Find all the models and tools featured in TrendSpotters at www.ispi.org/archives/perfXpress.htm#trendToolkit.

You may contact Carol Haig at carolhaig@earthlink.net or at http://home.mindspring.com/~carolhaig, and Roger Addison at rogeraddison@earthlink.net.