By: April Davis

The International Society for Performance Improvement has slowly been moving toward a virtual work environment for several years, and now it is official. We are virtual. As staff members, we have been able to work seamlessly from any location with an Internet connection for nearly 10 years. As a result, the physical office space basically served as storage for archived financial documents and print publications. In today’s age of technology, most of these documents are electronic and those in paper format are in storage.

You can still reach the staff at 301-587-8570, Monday-Friday, 8:30 a.m.-5:30 p.m. EST, and our fax number remains 301-587-8573. Please note mail should be sent to:

International Society for Performance Improvement
PO Box 13035
Silver Spring, MD 20910

As with any move, we are working out a couple kinks with our new telephone system. Should you have any trouble reaching us, please send an email to, and we will get back to you as soon as possible.

Craig, Robin, Brian, Jessica, Gay, and I appreciate your patience during our transition. We are excited about the future and the possibilities for ISPI in a virtual environment, and we are looking toward THE Performance Improvement Conference in Reno, NV next year. We all are looking forward to seeing you and all the amazing plans, keynotes, speakers, and sessions we have planned.

If you have any questions about the new virtual ISPI, please do not hesitate to contact any one of us. We will answer any and all questions you may have.