ISPI is excited to announce Paul Gaffney, President and Chief Executive Officer, AAA Northern California, Nevada, and Utah, has agreed to speak during THE Performance Improvement Conference, April 14-17, 2013. Brought on-board in July 2009, he has worked to successfully integrate HPT within AAA’s business environment.

Previously, Paul was Chief Operating Officer at Massachusetts-based, Desktone, Inc., a venture-financed infrastructure software company. While at Desktone, he co-invented US Patent #8,010,676, an innovation for virtualizing desktop computing software. Prior to Desktone, Paul was Executive Vice President of Supply Chain and Chief Information Officer at Staples, where he identified and implemented a multi-year supply chain transformation that created several billion dollars of enterprise value.

Earlier in his career, Paul held executive positions in the Charles Schwab technology organization and was an Executive Vice President at Office Depot, where he created Office Depot’s eCommerce business from the ground up. He also started up and built Website Pros, Inc., raising over $60 million in venture financing and establishing a long-term strategy for growth that led to an eventual IPO in 2006.

Paul earned an AB in computer science from Harvard College. He is an independent board member of two venture-financed companies. The San Francisco-based PowerReviews (a leading web 2.0 platform for social commerce and Salt lake City-based eXperticity), is an innovative provider of sales training and incentive systems for professionals in retail sale. He is also a member of the St. Mary’s College School of Economics and Business Administration (SEBA) Advisory Board and Chair of the Strategic Planning Subcommittee.

In 2007,CIO Magazine inducted Paul into the CIO Hall of Fame for significant contributions to and profound influence on the IT discipline. In 2009, he was named a Henry Crown Fellow at the Aspen Institute.

Stay tuned for more details on his keynote address!