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Archive for August, 2012

Make Performance Support Work for Your Organization

Make Performance Support Work for Your Organization

The Performance Support Symposium offers you a unique opportunity to meet and collaborate with colleagues who have figured out how to improve employee productivity and performance by delivering “just-in-time” learning… The International Society for Performance Improvement is proud to extend its support as a Media Partner for this event. There are a number of ISPI members […]

What Works: Invitation to Present at THE Performance Improvement Conference

What Works: Invitation to Present at THE Performance Improvement Conference

THE Performance Improvement Conference will focus on “What Works”. If you have performance tools, models, programs, case studies, or interventions designed to change paradigms that make things cheaper, faster, better, you’ll want to submit an educational proposal to present.

ISPI Launches Performance Improvement Success Stories Video Competition

ISPI Launches Performance Improvement Success Stories Video Competition

Are you an amateur filmmaker or a smartphone enthusiast? Have a creative flair? Or maybe you just have a webcam and know how to use it. Then listen up, because this competition is for you! Starting August 1, ISPI is launching a new video contest, PI Success Stories. Help us share the achievements, challenges, and our passion for results by showing others what we do best!

Congratulations to July’s Share the Gift of ISPI Winner!

Congratulations to July’s Share the Gift of ISPI Winner!

Congratulations to Karen J. Merry of British Petroleum, winner of July’s Share the Gift of ISPI Member-Get-A-Member drawing. Karen won a free registration to the CPT preparation webinar hosted by Judy Hale, CPT, PhD, on July 31.

CPT Workshop Goes Public

CPT Workshop Goes Public

For years, employers and clients have been asking for standards and criteria to help them distinguish practitioners who have proven they can produce results through a systematic process. Until the development of the CPT designation, anyone could claim that he or she was a professional in performance improvement and training.

Principles and Practices

Principles and Practices

One thing is certain in these uncertain times–performance technology works! Join the thousands of past participants from around the world who have adopted this proven and systematic approach to performance improvement. For more than 10 years, this intensive, highly interactive three-day program has delivered the tools and best practices necessary to achieve measurable evidence-based results. We will give you tips, tools, and techniques to diagnose and prescribe performance improvement programs in the business environment and improve performance that focuses on the workers (people), the work (process), and the workplace (enterprise).

Interview with Lisa Toenniges

Interview with Lisa Toenniges

In one example, three hours of training was required to learn how to complete a form because of its complexity and poor design. Once the form was redesigned, no training was required. This example illustrates the importance of exploring the instruments cell of Gilbert’s model rather than defaulting to training to improve performance.

Let Me Tell You Why I Have Decided to Use Collaborate

Let Me Tell You Why I Have Decided to Use Collaborate

I have decided to use Collaborate to help define and refine my professional development path. After a full career in the Navy and several years of industry experience in the federal sector, I have discovered that my real passion is for performance improvement, but I did not really understand how to gain formal education and credibility in the field.

Let Me Tell You Why I Am so Active on the New ISPI Collaborate Tool

Let Me Tell You Why I Am so Active on the New ISPI Collaborate Tool

As a person who has worked virtually for more than 10 years, did my graduate and doctoral degrees at Capella’s Virtual University, and was founder of Capella’s award-winning virtual chapter, I am obviously very comfortable in cyberspace. However, one of the most exciting things about ISPI is getting to share information, tools, and ideas with like-minded professionals.

Training in Small or Rural Fire Departments

Training in Small or Rural Fire Departments

Training is a primary mission function of all small or rural fire departments. It is essential that all volunteer members responding to emergencies be trained to safely and effectively carry out the mission of the department. Training, with evening or weekend drills, helps to reinforce proper skills of the job.

From the Board: Why Apply for Awards of Excellence?

From the Board: Why Apply for Awards of Excellence?

Many work teams–and through them the institutions that sponsor the effort–can be a bit shy when it comes to singing their own praises. Be it because of a lack of time, a lack of self-belief, or a lack of self-confidence, there are occasions where professionals miss out on opportunities to promote themselves or gain recognition through awards.

Tales from the Field: Making Service Standards Real for Families in Need

Tales from the Field: Making Service Standards Real for Families in Need

By Stephanie Clark, Amanda Collins, Julie Kwan, and Allison Sesnon Tales from the Field, a monthly column, consists of reports of evidence-based performance improvement practice and advice, presented by graduate students, alumni, and faculty of Boise State University’s Instructional and Performance Technology department. Introduction In the fall of 2011, the Lean on Me Charity (LoMC; […]

TrendSpotters: atTract New Business

TrendSpotters: atTract New Business

We are delighted to welcome Joanne Black to TrendSpotters this month. A colleague we have known and learned from for many years, Joanne, is a lifelong sales professional who is an authority on referral selling. Through her company, No More Cold Calling®, Joanne leads workshops, speaks at events, and offers consulting services to private clients.

Chapter Programs: What’s Happening in Your Area?

Chapter Programs: What’s Happening in Your Area?

Whether you are a chapter member, ISPI member, or just someone looking for professional development opportunities, our chapters are a great source for quality professional programs.

Organizational Spotlight: FITC [Financial Institutions Training Center]

Organizational Spotlight: FITC [Financial Institutions Training Center]

FITC is a special purpose not-for-profit professional services organization, established in 1981 in Nigeria, and owned by the Nigerian Bankers’ Committee. FITC provides professional services in matters relating to the acquisition, management, and development of the human capital to the operators and regulators in the Nigerian Financial System.