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Archive for July, 2012

Be Part of the Solution; Help ISPI Grow, and Win Yourself!

Be Part of the Solution; Help ISPI Grow, and Win Yourself!

In honor of our 50th anniversary, ISPI is hosting a Member-Get-A-Member Campaign. We know you value ISPI as your professional home–why not share ISPI with other members of your network?

Calling All PI Minds: Your Expert Opinion is Needed

Calling All PI Minds: Your Expert Opinion is Needed

By Maurie Coleman ISPI is about to launch a Validation Study of the 10 Standards that form the basis of the CPT designation. Ten years ago, we initiated the CPT with 10 standards of Performance Improvement as the base for individuals to document that the work they do makes a difference in the workplace. It […]

Call for Proposals Coming Soon

Call for Proposals Coming Soon

You’ve probably heard about THE Performance Improvement Conference, which is built around the sharing of great ideas. ISPI wants to hear your ideas to create a conference focused on What Works in the field of performance improvement. Contribute to the success of THE Performance Improvement Conference, April 14-17, 2013, in Reno, Nevada. The deadline to submit […]

ISPI Rolls Into Reno

ISPI Rolls Into Reno

by April Davis, ISPI Executive Director THE Performance Improvement Conference 2013 will be hosted by the Silver Legacy Resort Casino, April 14-17, 2013. I had an opportunity to visit the property almost a year ago. Because the hotel contains just about every amenity a person requires on a visit (stores, entertainment, lots of restaurant choices), […]

From the Board: HPT Glossary

From the Board: HPT Glossary

Why does ISPI need a glossary? In mid 2011, some HPT practitioners were working on an organization’s policy for training and a debate ensued regarding the difference between Needs Analysis and Front End Analysis (FEA). A thorough search of all the books available to the practitioners could not turn up a definition for FEA.

Tales from the Field: Evaluating a Small IT Business Help Desk Program, Including a ROI

Tales from the Field: Evaluating a Small IT Business Help Desk Program, Including a ROI

Best Technical Consulting (BTC), an information technology (IT) consulting firm based in Missoula, Montana, has been providing help desk support to its clients since the company was founded in 2002. In January 2011, BTC began outsourcing a portion of client help desk inquiries to streamline operations. To date, the help desk functions as an integral part of a full complement of IT services offered by the company, providing superior and timely support and expertise to clients dealing with a wide variety of technical problems.

Chapter Corner: Monthly Conference Calls, Chapter Ambassadors, Road to Reno, and 2013 Chapter Awards

Chapter Corner: Monthly Conference Calls, Chapter Ambassadors, Road to Reno, and 2013 Chapter Awards

The Chapter Partnership Committee (CPC) facilitates monthly chapter leader conference calls to help communicate with chapters and share ideas. All virtual calls occur at 7:00 PM Eastern time. All chapter leaders are welcomed to block time in their schedules for these calls.

Models and Tools for Performance Analysis

Models and Tools for Performance Analysis

If you missed the 2012 Performance Improvement Conference or just missed Roger Chevalier’s session, “Models and Tools for Performance Improvement”, it is available on Guy Wallace’s website at http://eppic.biz/2012/05/17/85-minute-video-roger-chevalier-session-from-ispi-2012 . The presentation is a highly condensed version of the one-day workshop that Roger provides his clients to enhance their

Collaborate with ISPI Collaborate

Collaborate with ISPI Collaborate

Have you visited ISPI’s new Professional Networking Platform?
Complete Your Profile. Get Started: ISPI Collaborate
Blog. Discuss. Post an Event. Get Started: ISPI Collaborate
Search, Add, Edit Glossary — over 1,000 terms. You can learn more about the Glossary in this month’s From the Board article. Get Started: ISPI Collaborate
Get Involved. Be Recognized. Get Started: ISPI Collaborate
Watch an Archived Webinar. Find a Member. Meet a CPT. Whatever your level of involvement, the key to success is YOU! Get Started: ISPI Collaborate

Bloom’s Taxonomy: Friend or Foe?

Bloom’s Taxonomy: Friend or Foe?

I did a 99 second critique of Bloom’s taxonomy at the 2002 ISPI conference and it generated more unsolicited feedback than any other presentation I have made. The response varied from those who completely agreed with me and have abandoned Bloom many years ago to those who are still true believers and avid users. In the 99 seconds presentation I criticized the taxonomy but did not have time to present more valid alternatives. This article summarizes the criticisms and presents two alternative strategies for classifying objectives in order to design appropriate instruction and assessment.

An interview with Steven Kelly

An interview with Steven Kelly

I first joined ISPI (or perhaps it was NSPI) in the mid-1980s. I was primarily a consumer of the publications and reader of books. During the 1990s, after I relocated to then Czechoslovakia to support the reform from communism, I was absent for some years. My partner, Mari Novak, and I then rejoined again just before the turn of the century. I have been most active in the Europe Chapter (which is more of a network) and KNO hosted the 2006 conference in Prague.

An Interview with Lynn Kearny

An Interview with Lynn Kearny

Lynn Kearny, CPT, has headed a performance consulting firm in Oakland California for over 30 years. She has wide experience assessing organizational needs and designing and developing performance improvement interventions. She also partners with clients to plan and graphically facilitate meetings and think tanks. She specializes in graphics to communicate complex and abstract ideas in a clear, memorable way.

Let Me Tell You Why… I Volunteer for ISPI

Let Me Tell You Why… I Volunteer for ISPI

Volunteering with ISPI has given me the opportunity to serve, learn, and network with colleagues that share my passion for HPT. Even with the camaraderie I have experienced at conferences and chapter meetings, the Society initially seemed large, and in some ways, intimidating.

Coffee Break: Transforming Your Departments Response with Electronic Pre-Incident Planning

Coffee Break: Transforming Your Departments Response with Electronic Pre-Incident Planning

Pre-incident plans (such as site plans, floor plans, hazardous materials (hazmat) information, lists and locations of persons with special needs, structure and construction types, hydrant and Geographic Information System (GIS) maps, utility shutoff locations, etc.) are designed to maximize performance at any response. They familiarize first responders with the critical building features they need to reduce risk for themselves and the citizens they protect, in addition to mitigating potential property damage.