ISPI is excited to announce the arrival of two new faces on staff. Brian Gresham is our  Publications/Project Manager, and Jessica Charles is our Administrative Assistant. They are a welcomed addition to the current staff of April Davis, Craig Grimm, Robin Stimson, Gay Bruhn, and Maurie Coleman.

Brian has been in the media industry for more than 10 years. His background is in publications, graphic design, and fine arts. Brian, a graduate of the Art Institute of Washington in Arlington, Virginia, attained his Bachelors in Graphic Design and Visual Communications. He has worked with companies from various fields, including educational companies to design houses to medical research organizations to publication companies. Brian has created corporate identities, designed and managed websites, produced and developed multiple publications, and developed and designed video and audio projects. He has worked his way from designer to production coordinator and into project management and development. Along the way, Brian developed a fascination with mass information sharing and social media. With his passion for social media, he developed course materials and taught start up companies the importance and proper usage of social media. In his free time, Brian enjoys the gym, books, and getting his hands into art (photography, painting, sketching, graphic design, you name it).

Before joining ISPI, Jessica worked at AFS USA, a volunteer-based  non-profit student exchange organization. While at AFS, she held three roles starting as the NSLI- Y Interview Coordinator in their New York office. In that position, Jessica coordinated interviews for scholarship applicants throughout the southeast and internationally. She was then offered the position of Regional Hosting Coordinator in the Baltimore office where she managed the placement of students in six area teams. As the coordinator, her teams not only made their goal, but surpassed it by 12%. With continued success in this role, Jessica was once again promoted to Volunteer Development Coordinator where she managed over 1,000 volunteers across the Northeast. Jessica is a graduate of Northeastern University in Boston, Massachusetts.

As you can see, ISPI is fortunate to have such amazing talent join the Society. We hope you will welcome Brian and Jessica in person at THE Performance Improvement Conference, April 20-23. However, if you are unable to attend, feel free to reach out via email: or