Donald Shandler, PhD, President, Shandler Associates & Adjunct Faculty, University of Maryland–Baltimore County

Wednesday, August 17, 2011–1:00 pm EDT (USA) Register Online

Historically, this is the first time that there are four different generations concurrently in the workforce. The anchor years for these generations are: Silents (b.1925-1942), Boomers (b. 1943-1960), Generation X (b. 1961-1981) and Millennials (b.1982-2003). America’s new Four Generation Workforce not only brings different values, needs, preferences, behaviors and experiences, to the workplace, but critical to ISPI members, also requires that different learning styles and preferences are addressed.

More specifically, this session focuses on those critical instructional design considerations that must be addressed when designing and developing programs for the four generations that now work and learn together. The program is of value to all professionals who are charged with the responsibility of engaging, training, and, educating a high performing multigenerational workforce.

Specific focus will be placed on the learning preferences of the three largest cohorts presently in the workforce. As example: Boomers have a preference for classroom-based and career-related programs; Generation X express enthusiasm for online programs and learning for both fun and enrichment; and, Millennials, as digital natives, have an intense interest in technology-enabled learning and have little tolerance for boredom.

In summary, this Skillcast program directly addresses the importance, and considerable potential, of connecting the learning experience to the challenging needs of the multi-generational workforce.


  • Recognize the unique learning preferences of the four generational cohorts now driving America’s economy.
  • Identify inclusive learning strategies to design multigenerational learning experiences
  • Appreciate the importance of the Millennial knowledge worker as a seminal force and centerpiece of a rapidly changing workforce.
  • Incorporate technology-mediated learning methods to meet generational learning needs


  • Expand an individual’s instructional design strategies to include generational learning preferences
  • Encourage the application of generational learning strategies to enhance an existing or proposed learning experience
  • Appreciate the growing body of generational research impacting on workplace learning and performance
  • Reconcile the balance of classroom-based and technology-enabled learning

About the Presenter
Donald Shandler
, PhD is president of Shandler Associates, a consulting firm specializing in the development of managers, leaders and professionals. He has extensive experience working with multigenerational learners in corporate, government and nonprofit organizations.

Don is the author of four books including Motivating the Millennial Knowledge Worker; Competency and the Learning Organization: Designing and Implementing Successful Programs; Reengineering the Training Function: How to Align Training with the New Corporate Agenda; and, From Technical Specialist to Supervisor.

Holding a PhD from The Ohio State University, he teaches Principles of Training and Development at UMBC. He has taught Today’s Project Management Challenge: Turning Generational Conflict into Collaboration for Northern Virginia Community College. Don will be teaching Managing People and Groups in the Global Marketplace for the University of Maryland University College.

Donald has held senior academic administration positions including, in part, Assistant Vice President, Graduate and Adult Education, Marymount University; Dean of Graduate Studies and Continued Learning, Wilkes University; and, Assistant Vice Chancellor, University of Maryland University College. He has also been Director of Education, National Association of Home Builders and Director of Continuing Education, Graduate School, USDA.